5. April 2010 04:48
Pragmatic camera repair
My wife's camera stopped working. After exactly 2 years and about 20,000 shutter releases the shutter mechanics finally jammed and the LCD display issued the following error message when trying to take a picture: “Error. Press Shutter Release Button Again”. First I googled the error and found the following discussion thread on Flickr. http://www.flickr.com/groups/d40slr/discuss/72157622417755279/. “Cool!”, I said, I can fix this problem myself and I opened the camera with my Wiha screw driver. (Here is how the Nikon D40x looks inside http://www.flickr.com/photos/johncayr/3969534234/). I pushed some of the gears and closed the camera again. It started working for a couple of pictures and the error came back. Time for Plan B.
Figure 1: Instant photo of my Nikon D40x DSLR taken with my IPhone
Plan A was the cheap do-it-yourself approach. Plan B is the other extreme. Ask the professionals at the Nikon Repair center to do it. Here is the summary of my experience:
How long did it take?
I mailed the camera on Friday evening and got it back exactly 10 days later, on a Tuesday. This makes 6 business days, including standard Fedex Ground shipping.
How much did it cost?
Fedex Ground shipping with $500 insurance was: $11.29
Nikon Repair charged: $159.22
I paid a total of $170.51 to get the camera fixed
What did they do with the camera?
According to the repair Invoice and a note that they add to my camera, they performed the following operations:
- Service Repair Rank B2
- Repair System Error
- Clean Image Sensor
- Replace shutter mechanism
- Perform image test
- General check and clean
- Replace SQ base plate
- Checked autofocus operation
- Upgraded the firmware version to 1.01 (Better EN-EL9 battery performance)
- 6 month warranty on the shutter system
I was quite satisfied with the speediness of Nikon’s repair service. Also I liked the fact that their website gave me detailed tracking information about the camera repair. I definitively will start with Plan B next time.
To get started with a Nikon Repair go to the following web page: http://form.nikonimagesvcapprove.com/
Good luck with your Nikon camera!